Support
Help with Apple Health, synchronization, your token, and deleting data.
Get in touch
Sync will not start
- Check WELLY permissions in the Health app.
- Make sure Apple Health contains data in the selected category.
- Open WELLY and tap “Sync now.”
- If the error persists, send its text to support. Do not send your personal token.
Delete your data
Open WELLY → Settings. You can delete health measurements separately or delete your entire account. If the app is unavailable, contact support from the Telegram account connected to WELLY.
Medical assistance
WELLY does not provide emergency or medical care. For dangerous symptoms, contact local emergency services or a doctor.